VSN (“we,” “our,” or “us”) provides immersive AI tours, digital twins, and related visualization services for real estate developers and property teams. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our products, or interact with our team.

By using VSN’s services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We only collect the information needed to operate, improve, and support VSN’s services.

Information You Provide

• Contact information (name, email, phone number)

• Company details (organization, role, project information)

• Files, images, or property assets uploaded for project work

• Inquiry or support messages

Information Collected Automatically

• Device and browser information

• IP address

• Usage data (pages viewed, time spent, clicks)

• Cookies and tracking technologies used for analytics and performance

Information From Third-Party Tools

If you book meetings, submit forms, or interact through integrated services (Calendly, HubSpot, Google Analytics, etc.), those tools may provide us limited information tied to your interaction.

2. How We Use Your Information

We use your information to:

• Deliver and support VSN’s immersive AI and visualization services

• Respond to inquiries and provide customer support

• Improve platform performance and user experience

• Send updates, product information, or relevant communication

• Evaluate project feasibility and produce digital assets

• Maintain security and prevent misuse

We do not sell your personal information.

3. How We Share Information

We only share information in the following cases:

• Service providers who help us operate VSN (hosting, analytics, support tools)

• Project partners when required to deliver the services you request

• Legal or compliance needs when required by law, subpoenas, or to protect the rights of VSN

• Business transfer if VSN is involved in a merger, acquisition, or asset sale

All partners are required to protect your information and use it only for the work at hand.

4. Data Storage & Security

We use modern security practices to protect your information, including encrypted storage, access controls, and secure hosting environments.

While no system is perfectly secure, we take reasonable steps to safeguard data against loss, misuse, unauthorized access, disclosure, and alteration.

5. Your Rights

Depending on your location, you may have rights to:

• Access the information we collect

• Request corrections

• Request deletion of your information

• Opt out of communications

• Limit certain types of data processing

You can exercise these rights by contacting us at:
nate@vsngroup.io

6. Cookies & Tracking

We use cookies to:

• Improve site performance

• Understand how visitors use the site

• Measure marketing and campaign effectiveness

You can adjust cookie settings in your browser at any time.

7. Data Retention

We keep your data only as long as necessary to:

• Deliver services

• Meet business obligations

• Comply with legal requirements

When data is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website or materials may include links to third-party sites. These sites have their own privacy policies, and we do not control or take responsibility for their content or practices.

9. Children’s Privacy

VSN does not knowingly collect personal information from individuals under 18. If we learn that we have, we will delete the information promptly.

10. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will revise the “Last Updated” date. Continued use of our services means you accept the updated policy.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us:

VSN
nate@vsngroup.io